Your ROAS has dropped. Your cost per acquisition keeps climbing. The campaigns that worked last year aren’t delivering the same results.
Before you tear up your strategy, consider this: the problem might not be your campaigns. It might be that you’re not seeing 20-30% of your conversions.
That’s not a guess. That’s what we’re consistently finding when we audit accounts still running standard browser-based tracking.
The Hidden Cost of Missing Data
When conversions don’t get tracked, two things happen.
First, your reported performance looks worse than reality. You’re showing leadership a ROAS of 3x when the actual figure is closer to 4x. You’re cutting budget on campaigns that are actually profitable because the data says otherwise.
Second, and this is the bigger problem: Meta and Google can’t optimise properly. Their algorithms learn from conversion data. If they’re only seeing 70% of your sales, they’re making targeting decisions on incomplete information. They’re not bidding on the right people because they don’t know who’s actually buying.
You’re essentially running your campaigns with one eye closed.
Why Your Tracking Is Broken
Most websites still track conversions the old way: a script loads in the browser, fires data to ad platforms when someone buys.
This used to work. It doesn’t anymore.
Apple’s privacy changes block tracking for most iPhone users. Safari and Firefox restrict how long tracking cookies last. Around 30% of UK users run ad blockers that stop tracking scripts from loading at all.
Every one of these creates a gap between what’s actually happening and what your ad platforms can see. And that gap keeps growing.
The Fix: Server-Side Tracking
Server-side tracking moves your conversion tracking from the browser to a server you control.
Instead of relying on scripts that browsers increasingly block, your server captures conversion data and sends it directly to ad platforms. The tracking loads from your own domain, so it’s not flagged by privacy tools or ad blockers.
The result: you recover the conversions you’ve been losing. Meta and Google see the full picture of what’s converting. Their algorithms can actually do their job.
What Actually Changes
- More accurate reporting. You see what’s actually happening, not a partial view. Budget decisions are based on real performance.
- Better platform optimisation. When Meta and Google can see all your conversions, their algorithms optimise toward the right audiences. You stop paying to show ads to people who don’t convert.
- Improved match rates. Server-side tracking lets you pass richer customer data to platforms. Better data matching means more conversions attributed to the right campaigns.
- Future-proofed measurement. Browser restrictions will only get tighter. Server-side tracking isn’t affected by the next iOS update or browser privacy feature.
Your Competitors Are Already Doing This
Server-side tracking isn’t new. Enterprise brands have been running it for years.
What’s changed is accessibility. It’s no longer a six-figure infrastructure project. Mid-market ecommerce brands and lead generation businesses are implementing it now because the ROI is clear and the setup has become more straightforward.
If your competitors are feeding better data to the same ad platforms, their campaigns will outperform yours. Not because their creative is better or their offer is stronger. Because the algorithms are working harder for them.
The Bottom Line
You might not have a campaign problem. You might have a measurement problem.
If you haven’t audited your tracking setup recently, you’re probably making spend decisions on incomplete data. And if you’re still running purely browser-based tracking, you’re almost certainly leaving performance on the table.
Want to see what you’re missing? Get in touch with our ppc specialist team! They’ll audit your current setup and show you exactly how much conversion data you’re losing. No obligation, just clarity on where you stand.