Your Digital Foundation: Websites, Hosting, and Support for the NHS
Your website is more than an online presence—it’s the digital front door to your organisation. It plays a vital role in helping patients access services, supporting staff, communicating important information, and building trust with your community.
At Platform81, we specialise in designing, hosting, and supporting NHS websites that are accessible, secure, and easy to manage. Acting as an extension of your communications and IT teams, we deliver reliable digital platforms that meet the highest standards of accessibility, security, and performance, while reducing the burden on internal resources.
Backed by Cyber Essentials Plus, IASME certification, and ISO 9001 audited processes, we provide the confidence that your website is built, hosted, and supported to the highest professional standards.
Our services are built around three core pillars that help NHS organisations deliver better digital experiences for patients, staff, and the wider community.
Our Core Services
Expert NHS Website Development & Design
We create the professional, patient-centric platform your Trust needs, designed to reduce pressure on your internal teams:
- WCAG 2.1 AA Compliance: Full adherence to accessibility standards, ensuring everyone can access your vital information and reducing legal risk.
- Intuitive Content Management System (CMS): Empowering your comms team to post service updates and news confidently without technical barriers.
- Seamless System Integration: Connecting effortlessly with your existing patient portals, booking systems, and recruitment platforms like Trac and ESR.
Mobile-First Design: Ensuring your site works perfectly for users accessing health information on the go.
Secure, Reliable NHS Hosting
We provide the peace of mind that your website is secure, fast, and constantly available for the community that relies on it:
- NHS-Grade Security: Hosting solutions built with the high-level security and compliance required for public sector organisations.
- Maximum Uptime: Reliable infrastructure to ensure your critical patient and public health information is always accessible.
Scalability: Systems designed to handle significant traffic spikes during public health campaigns or major events.
Dedicated Ongoing Support & Maintenance
We act as your dedicated maintenance partner, keeping your platform running smoothly so your team can focus on content, not code:
- Proactive Maintenance: Continuous monitoring, patching, and updates to keep your CMS and security features current.
- Rapid-Response Support: A specialist support team available to quickly resolve any technical issues, minimising service disruption.
Training & Empowerment: Comprehensive training for your communications staff, empowering them to manage day-to-day content confidently and efficiently.
Trusted by NHS Organisations
Read case study Read case study Is Your NHS Website Supporting Patients? Read Our White Paper.
Download our free white paper to explore the common challenges facing NHS websites and the practical steps Trusts can take to improve accessibility, usability and long-term sustainability.
Testimonials
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Frequently Asked Questions
Are Platform81 on an approved NHS framework?
Yes. We are an approved supplier on the Insight UK framework, a major procurement route for the public sector. This is a significant advantage as it removes common barriers to entry and simplifies the entire procurement process for NHS Trusts. Choosing a framework-approved supplier provides complete peace of mind; it means our services have been pre-vetted against stringent standards for quality and security. This allows you to partner with us confidently and compliantly, minimising risk for your decision-makers.
We're publicly funded with a tight budget. Is this affordable?
We understand the financial pressures of the NHS. Every penny must demonstrate value. We tailor our services to your specific needs, whether that’s a new website build, an accessibility audit, or fully managed monthly hosting and support. We are transparent about costs and focus on delivering a long-term, cost-effective platform that reduces the strain on your internal IT resources.
What is the service commitment for Hosting and Support?
Hosting and Support is a critical, ongoing service that provides your Trust with stability and peace of mind. We offer flexible contracts with clear Service Level Agreements (SLAs) outlining uptime guarantees, security protocols, and guaranteed response times for technical issues. This ensures your website is protected and always available for your community.
Can you integrate with our existing NHS systems?
Yes. We have extensive experience integrating our digital platforms with NHS-specific systems, from patient administration systems (PAS) to recruitment platforms like Trac and ESR. We work closely with your internal and third-party IT teams to ensure a seamless, secure, and compliant integration that doesn’t disrupt critical workflows.
Our comms team is stretched. Will we be able to update the website?
Absolutely. We build our websites on highly user-friendly Content Management Systems (CMS) and provide comprehensive training for your communications staff. The goal is to empower your team to manage day-to-day content updates confidently and efficiently without needing to rely on technical support for simple changes.
How do we measure if this is actually working?
We focus on metrics that matter to a Trust’s operations and patient care. We provide clear reports showing how the website and infrastructure are performing against key objectives: compliance with accessibility standards, website uptime and speed, reduction in calls to switchboards due to better online information, and improved user journeys to critical service pages. We track results, not just traffic.
Let’s start something great together
Bromsgrove
01527 962 181 Unit 6 Greenbox,Westonhall Road, Stoke Prior,
Bromsgrove, Worcestershire, B60 4AL
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