E-commerce Website Design

We’re not tied to just one platform; we’ve got loads of experience with leading systems like Shopify and WooCommerce. The key thing is choosing the platform that’s best for your business. We’ll have a chat about what you’re selling, your business size, your future plans, and your budget before recommending the best tool for the job.

Building a robust online shop takes a bit more doing than a standard brochure website. Typically, you’re looking at anywhere from 10 to 16 weeks from our kick-off meeting to launching a site that’s ready to take orders. This depends on the complexity, the number of products, and how quickly we can get things like content and product information from you. We don’t cut corners, especially when it comes to getting your online checkout flowing smoothly.

There’s no single magic ingredient, but it’s a blend of understanding your customer’s journey, creating a super-clear navigation so they can find what they want fast, top-notch product presentation (great photos and descriptions are key!), and a dead simple, trustworthy checkout process. We also make sure it’s lightning fast and works a treat on mobiles, because no one hangs around for a slow, clunky shop.

Absolutely. This is non-negotiable. We integrate with all the major secure payment gateways like Stripe, PayPal, and others, ensuring your customers’ details are kept safe and sound. We make sure the payment process is seamless and inspires confidence, because trust is massive when it comes to online sales.

We build our e-commerce sites on platforms that are designed to make your life easier. You’ll have a user-friendly backend where you can add new products, update prices, manage stock, track orders, and all that jazz, without needing a degree in computer science. We’ll give you training too, so you feel confident from day one.

Aye, we can. We know shipping can be a bit of a minefield, so we’ll help you configure various shipping rates and options – whether it’s based on weight, location, flat rates, or free shipping offers. If you use specific couriers, we can often integrate with their systems too, to make your fulfilment process smoother.

SEO for e-commerce is baked in from the start, not bolted on as an afterthought. We build sites with clean code, logical structures, and make sure your product pages are optimised with the right keywords, compelling descriptions, and high-quality images. This gives your products the best chance of showing up when potential customers are searching.

Ah, the dreaded abandoned cart! We tackle this by making the checkout process as quick, clear, and painless as possible – no unnecessary steps, no surprise costs sprung at the end. We also ensure it’s fully secure, displays trust signals, and works perfectly on all devices. Sometimes, we can even set up automated reminder emails for those who do wander off.

Yes, in most cases we can help you migrate your existing products, customer data, and order history to your new Platform81 e-commerce site. It can be a bit of a fiddly job, but we’ve got the experience to make the transition as smooth as possible, minimising any disruption to your business.

We don’t just build it and scarper! We offer ongoing support and maintenance packages to keep your online shop running smoothly, securely, and up-to-date. Whether it’s a technical hiccup, help with a new feature, or advice on how to grow your sales, we’re here to help you make the most of your investment.

With so many people shopping on their phones these days, a mobile-first approach is crucial. Every e-commerce site we build is fully responsive, meaning it automatically adapts to look and work brilliantly on any screen size – from a big desktop monitor right down to the smallest smartphone. We test it rigorously to make sure the shopping experience is top-notch, no matter the device.

Definitely. These are all pretty standard features for a proper e-commerce setup. We’ll make sure your site can handle product variations (like sizes, colours, materials), allow customers to leave reviews (great for building trust!), and let you easily create and manage discount codes or special offers to help drive sales.