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Google Shopping Campaigns

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Since initially launching as ‘Froogle’ in 2002, Google Shopping has come an exceptionally long way. What started off as a service that simply indexed product data based on certain search terms shifted to a paid advertising model a decade later in 2012, when retailers started to pay to be featured in Google Shopping search results.

Google Shopping
Google Shopping
Google Shopping

Now, Google Shopping is considered a “branch” of Google AdWords and another way for retailers and e-commerce businesses to advertise their physical products online. Unlike text-based Google ads that show up based on keywords, Google uses product data uploaded by merchants to display Google Shopping ads.

At Platform81, our expert PPC team can help you discover how to use this popular Comparison Shopping Engine (CSE) to effectively advertise your products whilst driving leads, sales and web traffic.

The benefits

Ideal for consumers who bear no loyalty to a specific brand, Google Shopping allows you to search for, compare and shop for physical products across multiple retailers, much like an online marketplace – with the added benefit of filtering the results using a number of different criteria, such as price point, for example.

Not only is it a less ‘clunky’ process than jumping between multiple e-commerce sites, but Google Shopping also benefits retailers by sending the customer back to the retailer’s site to make their purchase after clicking on the link.

Proven to have 30% higher conversion rates than text ads, Google Shopping permits retailers to show up multiple times in Google SERPs – not only as a Shopping result but as a website and text-only PPC result too.

Setting up your first campaign

Once you’ve created your Google Merchant Centre account – which will essentially act as a ‘base’ to store all your products and product information – we will be on-hand to help you set up and manage your future Google Shopping campaigns.

Our customised step-by-step process begins with collecting your product data feed and linking your Google AdWords account, which is vital for getting your products in front of shoppers.

Once we’ve created your Shopping campaign and agreed on the main goal (sales, leads or website traffic), we implement a bidding strategy [manual CPC (cost-per-click), automated, or target ROAS], budget and clear targeting so that your ads will be seen by the right people at the right time.

Your ad spend will be driven by whether we opt for Product Shopping ads to promote a single product; or Showcase Shopping ads that allow you to advertise multiple products as part of a product or lifestyle ad that represents your brand or business.

The importance of imagery

Often described as a ‘digital shopping centre’, Google Shopping brings a visual element to an otherwise text-heavy searching and shopping experience – customers can enter, search for what they want and then access multiple brands and product types, all on one screen.

For this reason, we know how important your product photos are and what role they play on both your own website and Google Shopping results. Our team will work with you to ensure you provide a great shopping experience that only features images of the highest quality, boasting specifications that will allow you to sell on other marketplaces such as Amazon, eBay or Etsy.

Platform 81 provided us with an excellent service. From the start the communication was good, the team were knowledgeable, helpful and friendly and clearly keen to provide a solution that worked for us.

Frequently Asked Questions

What exactly is Google Shopping and why does my e-commerce business need it?

A: Think of it as your digital shop window on Google. When someone searches for a product you sell, Google Shopping ads show them a picture of your item, its price, and your shop name, right at the top of the search results. If you run an e-commerce site, you need to be on it. It puts your products directly in front of people who are actively looking to buy, which is about as good as advertising gets.

Isn't Google Shopping just about bidding? What do you actually do?

A: If only it were that simple! Bidding is part of it, but the real graft is in what happens behind the scenes. We handle the whole shebang: optimising your product feed (that’s the data Google reads), structuring your campaigns so they make sense, managing your bids to get the most bang for your buck, writing negative keyword lists to weed out rubbish searches, and constantly analysing the data to see what’s selling and what’s not. It’s a proper hands-on job.

How do you make our products stand out from all the competition?

We use a multi-layered strategy to make your products stand out. Firstly, we get your product feed into impeccable shape using a specialist data feed optimisation tool. This allows us to efficiently enhance titles, descriptions, and images at scale, ensuring your listings are compelling and highly visible.

Secondly, we give you an immediate competitive edge on cost. By placing you on a Comparison Shopping Service (CSS) program, we can access cheaper clicks than your competitors who aren’t using one. We combine this advantage with clever campaign structures and bidding strategies to aggressively push your most profitable products.

Finally, we constantly analyse pricing and review data to ensure your offer is perceived as the best option on the page. It’s about creating a listing that’s not only attractive but also strategically positioned to be the one customers can’t help but click.

What's a product feed, and why do you keep saying it's so important?

A: The product feed is the backbone of your entire Google Shopping setup. It’s basically a massive spreadsheet that contains all the information about your products – titles, prices, images, stock levels, the lot. We say it’s important because Google uses this feed to decide when to show your ads. A clean, optimised, and accurate feed means Google understands your products better, shows them for the right searches, and ultimately, sends you better quality traffic. A messy feed is just a recipe for wasted ad spend.

How do you decide which products to advertise and which to leave out?

A: We don’t just chuck everything at the wall to see what sticks. We get strategic. We’ll chat with you about your margins and best-sellers and use data to see which products have the most potential. We can structure campaigns to push your most profitable items, give a boost to seasonal stock, or even target products that have the best chance of beating your competitors. It’s about spending your budget where it will make the biggest impact.

What's the difference between a standard Shopping campaign and a Performance Max campaign?

A: Great question! Standard Shopping gives us granular control over bidding and targeting for specific products, which is great for precision. Performance Max (or PMax) is Google’s newer, more automated campaign type. It uses AI to show your products across all of Google’s channels, not just Shopping – think YouTube, Gmail, and the Display Network. We’ll have a proper look at your business and goals to recommend which one, or which combination of the two, is the right tool for the job.

How much should we be spending on Google Shopping ads?

A: That’s the million-dollar question! The honest answer is, it depends. It comes down to your industry, the competition, and your business goals. We don’t have a one-size-fits-all price list. We’ll have a chat about what you want to achieve, and we’ll recommend a starting budget that’s realistic and gives us enough data to work with. The key thing is making sure your budget is working hard and delivering a solid return on investment.

How do you stop us from wasting money on clicks that don't convert?

A: This is a massive part of what we do. We’re constantly refining your campaigns to cut out the deadwood. This involves adding negative keywords to stop your ads showing for irrelevant searches (like ‘reviews’ or ‘jobs’). We also analyse performance data to adjust bids, pausing products that just aren’t performing and pushing budget towards the ones that are bringing in the sales. We treat your budget like it’s our own.

What kind of results can we expect, and how long does it take?

A: You should start to see traffic and data coming in pretty much straight away, but it takes a bit of time to get things running like a well-oiled machine. Typically, the first month is about gathering data and learning what works. By months 2 and 3, we’re usually well into the refining stage and seeing a much clearer return on your ad spend. We’re aiming for sustainable growth and a healthy profit margin, not just a quick blast of traffic.

Do you just 'set it and forget it', or do you actively manage the campaigns?

A: Never. ‘Set it and forget it’ is a guaranteed way to waste money. Google Shopping campaigns need constant TLC. We’re in our accounts daily, checking performance, tweaking bids, optimising product titles, and keeping an eye on what the competition is up to. It’s this ongoing, hands-on management that makes the difference between a campaign that just ticks over and one that smashes its targets.

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